Over the last few years, more and more small businesses are choosing to outsource their telephone answering services to make sure not a single call or message is missed again!
It might be phone calls from potential or existing clients, or perhaps suppliers but your small business can’t afford to lose a sale or miss that urgent call- although it seems like an impossible task, you need to be accessible by telephone 24 hours a day, 7 days a week!
To solve this issue, a growing trend has emerged for outsourcing receptionist services, or telephony, meaning that help is at hand to take calls all the time. In fact, you are likely to have spoken to an outsourced telephony assistant without having realised it! It may be that a business chooses to divert their calls to this line when their business line is engaged or their receptionist away from the office.
At FACE Marketing, we know the importance of giving your clients the ‘red carpet’ treatment- making them feel as though they are being dealt with with the best customer service at all times. This is why our telephony assistants will work with you to gain an insight into your company and give your clients the impression they are in your office at all times, and take a message on your behalf which they can email to you straight away if you require.
Outsourcing calls is the best way to ensure no calls go unanswered and don’t lose the opportunity waiting at the other end of the line- call FACE Marketing on 02083381388 today and never miss that vital call again!