By now you may know that Twitter is vital for your social media strategy, but are you using it to its full potential?  Here are FACE Marketing’s top 10 tips!


1. Use Twitter to listen to your customers!

Twitter is a great way to listen to what people are saying about your brand- critical for your business!  At FACE, our social media team will monitor this for you and tap into conversations that could benefit you!

2. Customer service

Many people choose to use Twitter as a way of praising or complaining about your business, but do you have the time to reply or assist with their queries?  We do!

3. Link to your website and other business-related pages

Twitter is the perfect way to drive traffic to your website, blog, landing pages, YouTube channels, Facebook, etc. as well as news headlines that may be related to your business.

4. Detect problems early

Twitter is great for picking up problems and complaints early- respond instantly and avoid PR disasters.

5. Tweet as a form of communication

Tweets or direct messages often work better than cold calling, and people are more likely to return tweets rather than calls!

6. Special offers and promotions

Promotions on Twitter are great for driving traffic to your website, especially when particular products or services are not doing well.  Offer your clients something worthwhile and encourage others to retweet!

7. Increase visibility on search engines

Twitter will increase your visibility on search engines, as it’s no longer just websites that come up on searches but Twitter/LinkedIn pages etc. too!

8. Twitter can be used for testimonials

Got a nice compliment on Twitter for your business?  Use it as a testimonial on your website or elsewhere as a marketing tool!

9. PR on Twitter

Many journalists etc. use Twitter, why not see if they are writing/reviewing something related to your brand or products?

10. Latest news

The immediacy of Twitter means it’s the perfect way to keep up to date with news and trends- use this to your advantage!

Why not let FACE Marketing’s expert social media team take care of your social networking and boost your business?